Hotel R14 (hereinafter referred to as “the Hotel”) respects and protects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. By accessing this website or using the self check-in kiosks located in the lobby, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
I. Personal Information We Collect
Basic Information
Name, phone number, email address, and mailing address.
Identity Verification Information
Government-issued ID number or passport number required for guest registration upon check-in.
Payment Information
Credit card number, cardholder name, and credit card expiration date.
Technical Information
IP address, browser type, access time, and Cookie records.
II. Purpose and Duration of Data Use
Purpose of Use
Your personal information may be used to process reservations, provide reservation confirmations, facilitate self check-in services, communicate regarding force majeure events or reservation changes, process payments, issue invoices, and provide customer service.
With your consent, your information may also be used to send promotional updates, special offers, and hotel-related information.
Retention Period
Personal information will be retained for the duration necessary to fulfill the purposes of collection or as required by applicable laws and regulations.
Geographic Scope of Use
Personal information may be used within Taiwan.
III. Data Sharing & Disclosure
The Hotel does not sell, trade, or rent your personal information to unrelated third parties.
Your information may only be shared with trusted service providers or authorities under the following circumstances:
- Reservation management system providers and self check-in kiosk service providers.
- Third-party payment service providers responsible for processing credit card transactions.
- Government authorities or law enforcement agencies when required by applicable laws or legal procedures.
IV. Information Security & Cookie Policy
Information Security
The Website uses SSL encryption technology to protect data transmission. Relevant information systems are equipped with appropriate security measures, including firewalls and access controls, to help protect your personal information and payment data.
Cookies
This website uses Cookies to enhance your browsing experience and improve website functionality. You may disable Cookies through your browser settings; however, certain website features may not function properly as a result.
V. Your Rights Regarding Personal Information
In accordance with the Personal Data Protection Act of Taiwan, you have the right to request access to, review, obtain copies of, supplement, correct, discontinue the processing of, or request deletion of your personal information. Please contact the Hotel if you wish to exercise these rights.